Last updated: 19 October 2026
Who we are
Property Elite Pty Ltd (“Property Elite”, “we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, store and share personal information when you visit propertyelite.au, enquire about a property or interact with our advertising and services.
Information we collect
We may collect your name, email address, telephone number, preferred location, property requirements, budget, buying timeframe and information you provide in your communications with us.
Our website may also collect technical information such as your IP address, browser type and pages visited through cookies and similar technologies.
How we collect information
We collect information when you contact us, submit a website enquiry, complete a Facebook or Instagram lead form, register for an inspection, subscribe to updates or communicate with our team.
We may also receive information from a referring agent or business partner where you have authorised them to share it.
How we use your information
We use your information to:
- Respond to enquiries and provide property information.
- Understand your requirements and suggest suitable properties.
- Arrange inspections, appointments and follow-up communications.
- Manage enquiries and client relationships.
- Send property updates and marketing communications where you have consented or where otherwise permitted by law.
- Maintain business records and meet applicable legal obligations.
If you do not provide the information we need, we may be unable to respond fully or arrange the services you request.
Who we share information with
Where reasonably necessary to assist with your enquiry or a property transaction, we may share relevant information with Megaward Property Group, the principal agency and your nominated professional advisers.
We also use service providers for website hosting, email, customer relationship management and marketing. These providers may handle information to support our business operations.
We may disclose information where required or authorised by law. We do not sell your personal information.
Marketing and your choices
Submitting a property enquiry allows us to contact you about that enquiry. It does not automatically subscribe you to unrelated marketing.
You can unsubscribe from marketing emails using the unsubscribe link or contact us to request that marketing communications stop.
Cookies and third-party websites
Our website may use cookies and similar technologies to support website functionality and, where enabled, measure visits and advertising performance. You can manage cookies through your browser settings.
Links and embedded content from other websites are subject to those providers’ privacy policies.
Storage and security
We hold personal information in business systems, email accounts and electronic records. We take reasonable steps to protect it against loss, misuse and unauthorised access, alteration or disclosure.
We retain information for as long as reasonably needed for the purposes described in this policy or to meet legal requirements.
Access and correction
You may contact us to request access to personal information we hold about you or ask us to correct inaccurate, outdated or incomplete information.
We may need to verify your identity before responding. If we cannot fulfil your request, we will explain why, subject to applicable law.
Privacy enquiries and complaints
For privacy questions, access or correction requests, or complaints, contact:
Privacy Contact: Property Elite Pty Ltd
Email: property@propertyelite.au
Please describe your concern and provide your contact details. We will review the matter and aim to respond within 30 days. If more time is required, we will let you know.
Changes to this policy
We may update this policy as our services and practices change. The latest version will be published on this page with an updated date.